Our Services

Network Service

MTS is specializes in providing support to Microsoft Windows and Linux based computer networks. We provide all the support, hardware, and maintenance that you will need. Here are just a few of the many network services we provide:

  • Server Maintenance
  • Workstation Maintenance
  • New Installations
  • Cable Installation
  • Network Upgrades
  • Network Printers
  • Office Internet Access
  • Network Fax
  • Security
  • Planning and design
  • E-mail
  • VPNs

Upgrades and Repair

We also provide full service computer upgrades and repairs. We have the knowledge and experience to quickly diagnose and correct your computer problems. And of course, we can upgrade your computer's hardware and software.

Network Equipment, Computers, and Servers
Please see our Products page to learn more about the high quality network equipment, personal computers, and servers that we offer to our business.

Special Services

MTS is committed to providing you with complete computer and network service. We are ready to provide you with unique, custom computer services. If you require a computer related service not listed on this page or cannot find elsewhere, please call or e-mail with your request and we will let you know if we can do it or who can if we cannot.

Our Rates

Hourly On-Site Rates
Please see the table below for our on-site rates, scheduled during our normal business hours of 8am - 6pm M-Sa. Service calls are billed in 15 minute increments with a minimum of 1 half hour.

Customer Type Rate
Business $79.00
Home $79.00

On-site service may be scheduled outside of our normal business hours in the event you cannot afford down time during your normal hours. This includes evenings after 6pm, Sundays, and holidays. Please schedule such service one week in advance.

Malware/Virus Cleanup - New Service
Viruses/worms, spyware/adware, malware, and other undesired computer parasites are becoming a major problem for computer users. You've probably heard of computer viruses, but spyware/adware might be a new term. Spyware, as the name implies, spies on your computer/internet usage, steals personal information, hijacks web access, and other undesirable things. Adware displays advertisements on your computers screen, tracks your web browsing habits, hijacks other companies advertisements, etc. Spyware/Adware causes more damage than most viruses.

Most people have no idea their computer is infected with malware. The usual complaint is "My computer is really slow" or "I'm seeing pop-ups, even when not online".

You need this service if:

  • Your computer is running very slow
  • You see pop-ups when not online
  • Suddenly cannot access the Internet
  • You've installed free software from the Internet
  • Use e-mail (correctly functioning antivirus is required for e-mail usage, we'll check this.)
  • You use or have used online file sharing programs (Kazaa, Morpheus, etc.)
  • Internet Explorer crashes
  • You see additional toolbars in Internet Explorer
  • Your children use your computer (major cause!)
  • Use Microsoft Windows with Internet Explorer to access the Internet

We find spyware/adware on most home computers that we service and has become the #1 reason for most home service calls.

We've provided this service to many satisfied customers and have found that this service can take a long time to complete, potentially resulting in a large bill. Because this problem has become very common and the time it takes to correct, we offer a special $99 Malware cleanup service. This includes 2 hours of on-site service to remove spyware, adware, viruses, and undesired programs. This saves up to $29. We'll even install antivirus software, if purchased from MTS, and free Zonealarm firewall software if your computer is not already protected by other means (Windows XP built-in firewall or external router). In severe cases, an operating system re-installation by be recommended.

Once we are satisfied that the malware has been removed from your computer, we will show you how you can scan your computer for spyware/adware using freely available software to avoid similar problems in the future.

Be careful, many software programs claiming to remove adware/spyware and block pop-up advertisements, contain adware/spyware!

This service is only available to home computer users. Due to the unpredictable nature of malware and how the computer will be used in the future, no guarantee can be made. It is likely that you will see a dramatic improvement in speed, however, we cannot guarantee this, especially if you have an older computer with insufficient memory or processor. We cannot guarantee that you will not see pop-ups.

Prepaid On-Site Service
We are pleased to offer discounted, prepaid on-site rates for our business customers. A money saving alternative to complicated service contracts. All prepaid plans include 1 hour of telephone/remote support at no charge. Please see below for rates:

Hours Purchased Savings Price
10 5% $655.00
20 10% $1243.00

Off-Site Repair
In some situations, it may be less expensive and more efficient to service your computer equipment at our shop. We will quickly determine if off-site service is needed so that you will only pay minimal or no on-site fees. Our rate for this service is $59 per hour. There is a minimum 15 minutes, which is used to diagnose your computer's problem. If the problem is minor, it will be repaired at this time.

Telephone Support
Telephone support is available at the rate of $14.75 per 15 minutes with a maximum of 1 hour. If the call results in an on-site visit, there will be no charge for the call.

Web Site Maintenance
MTS can maintain your web site with updates, modifications, and new designs. This service is provided at $69 per hour, minimum 15 minutes.